Are rentals and staffing included?
Rental and staffing costs will vary based on your menu selection, and style of service. Your dedicated event coordinator will provide you with a written proposal with detailed estimates for food, rentals, staffing, service fees and delivery where necessary.
Are There any service fees and gratuities?
A 10% service fee is charged to cover the administrative, coordination, and operational services related to your event or function. Gratuity is open to your discretion. If you would like to tip our staff, please contact your event coordinator post event to make arrangements.
Are there extra fees for travel outside GTA?
All staff are paid travel time for events. Please speak to your event coordinator if you are outside the GTA for an estimate of any added costs which will be provided in your proposal.
When is the final Guest count required?
A final meeting is always utilized with each client to go over every detail of their event 14-30 days in advance to cover guest count, itinerary, and special diets. However, changes to guest count can be made up to 7 days in advance.
When is my deposit due?
We require 50% deposit and signed contract to confirm your booking. As soon as you have decided to proceed with Vic Caters & Bakery, you should take these steps as dates book up fairly quickly.
Can we supply our own alcohol and soft bar?
Absolutely! Please discuss with your event coordinator. Our Smart Serve professionals are $30/hour
Can we customize our menu?
We are happy to make changes to our menus or create a menu from scratch that takes into consideration your unique preferences, theme or background.
What form of payment do you accept?
The deposit can be made by cash, personal cheque (event must be more than 30 days away) Certified Cheque, EFT, or Credit Card. All Credit Card payment is subject to a 3.5% admin fee.
Final balance is to be paid within 5 business days before your event by cash, certified cheque, EFT, or Credit Card + 3.5% admin fee.